Privacy Policy
This Privacy Policy describes how EcoPaack ("we," "us," or "our") collects, uses, and protects the personal information you provide on our website. By using our services, you agree to the terms and practices outlined in this Privacy Policy.
Information We Collect
1.1. Personal Information
When you use our website, we may collect personal information, such as your name, email address, shipping address, billing information, and contact details. We collect this information when you place an order, sign up for our newsletter, or interact with our website.
1.2. Usage Information
We may collect non-personal information about how you interact with our website, including your IP address, browser type, operating system, device information, and browsing behavior. This information helps us improve our website and provide a better user experience.
How We Use Your Information
2.1. Order Processing
We use the personal information you provide to process and fulfill your orders, including shipping, payment processing, and customer support.
2.2. Communication
We may use your contact information to communicate with you about your orders, provide order updates, respond to your inquiries, and send you promotional information about our products or services. You can opt out of marketing communications at any time.
2.3. Improving Our Services
We may use your information to analyze trends, monitor the effectiveness of our marketing campaigns, gather demographic information, and enhance our website's functionality.
2.4. Legal Compliance
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
Information Sharing
3.1. Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers have access to your information only to the extent necessary to perform their tasks and are obligated to keep it confidential.
3.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3.3. Legal Obligations
We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.
Data Security
4.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
5.1. You have the right to access, correct, update, or delete your personal information. You can do this by logging into your account or contacting us directly.
5.2. You may choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality and user experience of our website.
Children's Privacy
6.1. Our website is not intended for children under the age of majority in their respective jurisdiction. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to this Privacy Policy
7.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
